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DELIVERY & RETURNS

Shipping & Returns

Everything you need to know about shipping, returns and refunds at IRA Jewellery.

Shipping & Returns
IRA

IRA by Jogia Jewellers

We deliver happiness, carefully and quickly ✨. Our aim is to make every IRA Jewellery order a smooth and delightful experience.

01

Shipping Policy

We want your IRA Jewellery to reach you safely and on time.

  • We deliver across India.
  • Free shipping on prepaid orders above ₹999.
  • Orders are processed within 24–48 hours.
  • Once your order is shipped, you will receive a tracking link via SMS or Email.
02

Returns Policy

We want you to love what you wear. 💛

  • 7-day easy return from the date of delivery.
  • Products must be unused, unworn and in their original packaging.
  • Reverse pickup is available in most locations.
03

Non-Returnable Items

For hygiene and customization reasons, certain products cannot be returned.

  • Earrings, for hygiene reasons.
  • Customized or personalized jewellery.
04

Refund Policy

Refunds are processed after the returned product has been received and inspected.

  • Refunds are initiated after product inspection.
  • Refunds are processed within 5–7 working days.
  • The amount will be credited to the original payment method.
05

Important Notes

  • Slight colour variations may occur due to lighting and photography.
  • Delivery delays may occur due to unforeseen circumstances or courier-related issues.
  • Delivery timelines may vary depending on the delivery location.

Need Help With Your Order?

Our team is always happy to help with shipping, returns or order-related questions.

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